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17285 211th Ave NW, Big Lake, MN 55309

info@ajohnsonplumbing.com

Frequently Asked Questions

Common Questions About Our Services

1. What services does A. Johnson Plumbing, Inc. provide?

We provide residential and commercial plumbing, heating, and air-conditioning services, including repairs, installations, maintenance, drain cleaning, and emergency services.

2. Do you offer emergency plumbing services?

Yes, we offer 24/7 emergency plumbing and HVAC services. Our team is available for urgent issues such as pipe bursts, severe leaks, and heating system failures.

3. How quickly can you respond to service calls?

Response times depend on location and demand, but we prioritize emergency calls and aim to dispatch a technician as quickly as possible.

4. Do I need to book an appointment in advance?

Yes, we recommend scheduling appointments in advance to ensure availability. Emergency services are available without prior booking.

5. What is your cancellation policy?

We require at least 24 hours notice for cancellations or rescheduling. Late cancellations or missed appointments may incur a service fee.

6. Do you offer refunds?

Refunds are generally not provided for completed services. However, billing errors or duplicate charges will be reviewed and corrected if necessary.

7. What areas do you serve?

We are based in Big Lake, Minnesota, and serve surrounding residential and commercial areas.

8. How can I contact you?

You can contact us by phone or email:

  • Phone: (612) 221-8430
  • Email: info@ajohnsonplumbing.com
  • Address: 17285 211th Ave NW, Big Lake, MN 55309

If you have additional questions, feel free to reach out to our team anytime. We are here to help.